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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A context menu will show up. It comprises elaborate info about all the actions that you can carry out on that particular page. Each pop-up window appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of instructional videos demonstrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, take a glance at our extensive Frequently Asked Questions database, which contains questions asked by real customers and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles so as to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can contact our fantastic team of customer support engineers available 24x7x365 and ready to assist you with any problem. Each trouble ticket you open will be responded to in less than sixty minutes (the average trouble ticket response time is about twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 158976

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com